SharePoint 2010 SP1 Installation Issues

The following are issues that you may experience when you install these service packs:

  • Before you install the SP1 packages, make sure that you have sufficient disk space. For caching, the packages may require up to four times their file size in remaining disk space during installation.
  • You must restart the computer at the end of the installation process.
  • If Office Web Apps will be used in a mixed version environment, where Office Web Apps has SP1-or-later applied while SharePoint Server 2010 remains on the RTM version, you must install the following two updates before you install SP1 for Office Web Apps:
  • Install the service packs in the following order on every server in the farm:
    1. Service Pack 1 for SharePoint Foundation 2010
    2. Service Pack 1 for SharePoint Foundation 2010 Language Pack (if applicable)
    3. Service Pack 1 for SharePoint Server 2010
    4. Service Pack 1 for SharePoint Server 2010 Language Pack (if applicable)
  • After you install Service Pack 1 you must run the SharePoint 2010 Products Configuration Wizard or the psconfig –cmd upgrade –inplace b2b -wait command one time on every server in the farm. This step updates the farm to the latest version and is required in order to have full SharePoint functionality. If you do not run the wizard, the farm will run with reduced capacity. For example, Search will not be able to index content.
  • You must restart the User Profile Synchronization service after installing Service Pack 1. For more information about how to start the service, see the “Start the User Profile Synchronization service” section of the following Microsoft website:

    Configure profile synchronization (


  • After SharePoint Server 2010 SP1 is installed, the Workflow feature is disabled when a new site collection is created. To use the Workflow feature in a new site collection, enable it in the Site Collection Settings page.
  • After you install SharePoint Foundation 2010 SP1 and SharePoint Server 2010 SP1, we strongly recommend that you install the install the June 2011 Cumulative Update refresh package. The June Cumulative Update includes several important security and bug fixes that are not included Service Pack 1. For more information about these updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    2536601 ( ) Description of the SharePoint Foundation 2010 cumulative update package (SharePoint Foundation server-package): June 30, 2011
    2536599 ( ) Description of the SharePoint Server 2010 cumulative update package (SharePoint server-package): June 30, 2011


Resolution – Walk Through

  • Launch an elevated (Run as Administrator) SharePoint 2010 Management shell from start, All Programs, Microsoft SharePoint 2010 Products, SharePoint 2010 Management Shell.
  • Once the shell opens, type the following command and press enter:
                  (get-spserver $env:computername).NeedsUpgrade


Example: Running above command with true value

If the output is false

No further action is needed.

If the output is true

To complete the SharePoint service pack process you need to follow the same steps to complete PSCONFIG after a SharePoint update.

In order to update the SharePoint databases, you must manually run the PSconfig utility as follows:

      1. Open an Administrative command prompt.
      2. Change directory to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\BIN
      3. Run PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures

Please Note

  • The SharePoint site will be inaccessible while the command is running. It is best to run the command after business hours during a scheduled maintenance period.
  • The amount of time the command takes to run will vary on the size of the database and the speed of the machine.
  • On a reference machine with 8 logical processors, 32GB of RAM and a 2GB content database, the command took approximately 5 minutes to execute.

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